

Reverting to the old interface managed to resolve the problem for them.


DNS and Winsock issues – DNS addresses can be changed and Winsock can be reset.Antivirus or firewall issues – If TeamViewer’s access to the Internet is prevented by the firewall or antivirus you have running, make sure you try making an exception for its main executable file.Deleting its entry will cause Windows to re-create it so try that to resolve the problem. Wrong settings in the ‘hosts’ file – The ‘hosts’ file contains important information about apps connecting to the Internet and it’s possible that the entry for TeamViewer got corrupted.
